Last Updated: 1st March 2024

1. Acceptance of Terms
By using royalateliers.com (the “Site”) or purchasing our products, you agree to these Terms & Conditions. We reserve the right to update these terms at any time.

2. Product Information

• All footwear (shoes and Peshawari chappals) is handcrafted, and slight variations in color/texture may occur due to natural materials.

• Product images are for illustrative purposes; actual items may differ slightly.

3. Orders & Payments

• Orders are confirmed only after payment clearance.

• Accepted payment methods: Credit/Debit Cards, PayPal, Cash on Delivery (Pakistan only).

• We reserve the right to cancel orders suspected of fraud or pricing errors.

4. Shipping & Delivery

• Delivery timelines are estimates, not guarantees.

• Customers are responsible for providing accurate shipping addresses.

• International Orders: Customs duties/taxes are the buyer’s responsibility.

5. Returns & Exchanges

• Follow our 7-Day Return & Exchange Policy (unworn items, original packaging).

• Contact us via WhatsApp (+92 314 1567 379) or royalateliers1@gmail.com for approval before returning.

6. Intellectual Property

• All content (logos, designs, text) on this Site is owned by Royal Ateliers. Unauthorized use is prohibited.

7. Account Responsibility

• If you create an account, you’re responsible for maintaining confidentiality and restricting unauthorized access.

8. Limitation of Liability

• Royal Ateliers is not liable for indirect damages (e.g., loss of profits) arising from product use.

• Maximum liability is limited to the product’s purchase price.

9. Prohibited Use

• You may not use the Site for illegal purposes, spam, or data scraping.

10. Governing Law

• These terms are governed by the laws of Pakistan. Disputes will be resolved in courts in Abbottabad.

11. Contact Us
For questions about these terms:

• Email: royalateliers1@gmail.com

• WhatsApp: +92 314 1567 379 (Mon-Sat, 10 AM – 8 PM PKT)